Privacy Policy
Last Updated: December 18, 2025
At Scardo, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sports card scanning and collection management service. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
1.1 Information You Provide to Us
We collect information that you provide directly to us, including:
- Account Information: When you create an account, we collect your name, email address, and profile image (if provided).
- Authentication Information: If you sign up using social providers (Google, Apple), we receive basic profile information from those providers.
- Card Images: Photos of sports cards you upload for scanning and identification.
- Collection Data: Information about the cards in your collection, including details you manually enter or confirm.
- Feedback and Communications: Any information you provide when contacting us for support or feedback.
1.2 Information Automatically Collected
When you use our Service, we automatically collect certain information, including:
- Usage Data: Information about how you interact with the Service, such as features used, time spent, and pages viewed.
- Device Information: Device type, operating system, browser type, and device identifiers.
- Session Information: IP address, user agent, and session tokens for security and authentication purposes.
- Performance Data: Information about app crashes, errors, and performance metrics.
1.3 Information from Third-Party Services
We may receive information from third-party services you use to access our Service:
- Social Login Providers: When you sign in with Google or Apple, we receive your email address and basic profile information.
- Analytics Services: We use analytics tools that may collect information about your use of the Service.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve the Service: To deliver card scanning and collection management features, personalize your experience, and improve our AI models and algorithms.
- To Process Images: To analyze card images for identification, grading estimation (if applicable), and pricing information.
- To Communicate with You: To send you service-related notifications, respond to your inquiries, and provide customer support.
- To Ensure Security: To detect, prevent, and address security issues, fraud, and unauthorized access.
- To Analyze Usage: To understand how users interact with the Service and identify areas for improvement.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
- To Train AI Models: To improve our computer vision systems, we may use anonymized and aggregated data from uploaded images. This helps us enhance the quality and accuracy of our card recognition features.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
3.1 Service Providers
We may share information with third-party service providers who perform services on our behalf, such as:
- Cloud hosting and storage providers
- Image processing and recognition services
- Analytics and data processing services
- Payment processors (if applicable)
- Customer support tools
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.2 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:
- Comply with legal obligations
- Protect our rights, property, or safety
- Protect the rights, property, or safety of our users or others
- Prevent or investigate fraud or security issues
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.
3.4 With Your Consent
We may share your information with your explicit consent or at your direction.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Account Information: Retained while your account is active and for a reasonable period after account deletion to comply with legal obligations.
- Collection and Image Data: Retained to provide you with access to your collection and to improve our services. You can delete items at any time.
- Analytics Data: Retained in aggregated and anonymized form for service improvement purposes.
When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
6.1 Access and Portability
You have the right to access the personal information we hold about you and to receive a copy of your data in a portable format.
6.2 Correction
You can update your account information at any time through the Service settings.
6.3 Deletion
You can request deletion of your account and associated data by contacting us. We will honor your request, subject to legal retention requirements.
6.4 Objection and Restriction
You may object to certain processing of your information or request that we restrict processing in certain circumstances.
6.5 Opt-Out of Marketing
You can opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
6.6 Do Not Track
Some browsers offer a "Do Not Track" feature. We currently do not respond to "Do Not Track" signals, but we respect your privacy choices through the settings we provide.
7. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
For users between 13 and 18 years of age, we require parental or guardian consent. Parents or guardians can review, request deletion of, or refuse further collection of their child's information by contacting us.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure that your information receives an adequate level of protection.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your use of the Service. These technologies help us:
- Remember your preferences and settings
- Authenticate your identity
- Analyze how you use the Service
- Improve the Service's functionality and performance
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.
10. AI and Machine Learning
10.1 AI Training
To improve our AI models and provide better card recognition and grading experiences, we may use anonymized and aggregated data from card images. This data is processed in a way that does not identify individual users.
10.2 Image Processing
When you use scanning features, we process your card images to identify the card and its attributes. Image data is processed securely and may be stored to improve service quality and recognition accuracy.
11. Third-Party Links and Services
Our Service may contain links to third-party websites or services that are not owned or controlled by Scardo. This Privacy Policy does not apply to such third-party services. We encourage you to review the privacy policies of any third-party services you access.
12. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information we collect, use, and disclose
- The right to delete your personal information
- The right to opt out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
13. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure ("right to be forgotten")
- The right to restrict processing
- The right to data portability
- The right to object to processing
- Rights related to automated decision-making
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: scardo@ytdlabs.com